Frequently Asked Questions
How can I book an appointment?
Book your appointment online at https://primeperformancelab.janeapp.com/
Do you accept walk-ins?
Prime Performance operates by appointment only. Same-day appointments are sometimes available. To request a same-day appointment, please call/text 979-308-0041.
What should I expect at my first visit?
Before your first appointment, you will be prompted to complete your new patient paperwork online. During the appointment, I will review your medical history, conduct an exam, and administer your initial treatment, typically consisting of soft tissue therapy, chiropractic adjustments, and lifestyle or exercise recommendations to expedite your recovery.
What is a chiropractic adjustment?
A chiropractic adjustment is a precise, controlled movement applied to a joint to improve how it moves and functions. When joints don’t move as well as they should due to injury, repetitive stress, poor posture, or overexertion, the surrounding tissues can become stiff, painful, and overly sensitive.
A chiropractor delivers an adjustment by applying a specific force in a specific direction through the joint space. This helps restore normal joint motion, reduce stiffness, decrease muscle tension, and improve communication between the brain and the body through the nervous system. Adjustments are individualized, evidence-informed, and designed to support the body’s natural ability to move, adapt, and heal.
Why do adjustments make a popping sound?
When your joints make a cracking or popping sound, it’s completely normal and harmless. That sound comes from a phenomenon called cavitation, which occurs when a joint is stretched in a way that causes a sudden drop in pressure within the joint space. This negative pressure pulls gases like carbon dioxide and nitrogen from the synovial fluid, forming a gas bubble that pops as the negative pressure within the joint peaks. Once the bubble pops, those gases are gradually resorbed back into the synovial fluid.
How often should I get chiropractic care?
The recommended frequency of chiropractic care is determined on a case-by-case basis and depends on several factors, including a patient’s condition, symptoms, goals, and how their body responds to treatment. Acute injuries or intense pain may initially require more frequent visits to calm highly sensitized tissues, while more chronic or long-standing issues often benefit from a steady, structured plan that allows for gradual improvement over time.
My ultimate goal is to help patients reach a point where they can maintain their progress with self-care strategies, appropriate exercise, and healthy lifestyle habits while reducing the frequency of in-office care.
Do you accept insurance?
I do not accept insurance. Operating as a self-pay practice allows me to provide you with the most effective individualized care while keeping my books open and my rates affordable.
What is your cancellation policy?
Cancellations made less than 24 hours prior to the scheduled appointment will incur a fee equal to 50% of the reserved service, charged to the credit card on file. Cancellations made less than 4 hours prior to the scheduled appointment or failure to attend (no-show) will incur a fee equal to 100% of the reserved service, charged to the credit card on file.
Rescheduling Policy
Requests to reschedule made within 24 hours of the scheduled appointment will be treated as cancellations and are subject to the applicable policy outlined above.